So I got a new Blackberry yesterday, but until late last night, couldn't activate any of my email accounts. I called 123 - the Maxis Hotline - and though I usually get satisfactory service, was given some rather interesting take on the whole issue.
After a few minutes of listening to recorded Maxis promotions which I can't remember a single thing about, even though I listened to it four fucking times in the past 24 hours, I had to explain my situation again. This is the case for four times I called the call centre, though with TM, it was seven when I had problems.
So blahblahblah, and I have a faint recollection of something similar happening a few years ago. That time, one phone call was all it took.
Anyway, blahblahblah. And then I got one of the guys to tell me this:
"Sir, there is a problem with the rim sir."
"The rim sir, got problem, I can't even log on to the rim sir."
"I'm sorry? The wha?"
"The rim, sir, the Blackberry company."
"Yes, sir. Research in Motion."
"RIM is down?"
"Is it global?"
I immediately sat up in my chair and scrambled for a notepad and a pen. If RIM is down worldwide, this could make the print - waitaminute. I don't work at a newspaper anymore. Fuck it.
"So, is it global? Or just my device?"
"Yennayennayenna YENNA! Ate kome nok menengok! Ngo te li pan ta kong chai ouk-ouk-ouk!"
"Absolve, domine animas ab omni defunctorum vin culo, besa me culo."
The conversation degenerated from there, and I went to bed thinking, "Damn, RIM, not only are you losing marketshare, your services are unstable. Maybe I should go Android next."
So I woke up today and called the 123 number again. In 10 minutes, the girl reset my password and I could activate my emails again.
I have no idea what happened, and I don't give a fuck. What I know is that my Blackberry is alive. Again. I got an open house to go to today, and two deadlines to catch. Maybe four.
Oh, and the fridge is coming later.